Privacy Policy

1. Introduction

Welcome to TestWise, LLC ("TestWise," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-based GUI test automation tool and our website (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

We may collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Services.
• To process your transactions and manage your account.
• To improve, personalize, and expand our Services.
• To understand and analyze how you use our Services.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
• To detect and prevent fraud and for security purposes.
• For compliance purposes, including enforcing our Terms of Service, or other legal rights.

4. Use of AI and Customer Data

Our Services use artificial intelligence to automate GUI testing. Here is how we handle your Customer Data in that context:

• Service Provision: We process your Customer Data solely to provide and improve the testing services you have requested.
• Model Training: We may use anonymized and aggregated Customer Data to train and improve our AI models. We take steps to ensure that this data does not personally identify any individual. You may have the option to opt-out of having your data used for model training in your account settings.
• Confidentiality: We do not use your Customer Data for any purpose other than providing and improving the Services. We will not use it for marketing or share it with third parties for their own purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers that perform services for us, such as hosting, payment processing, and analytics.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at the contact information below.

7. Data Security

We are committed to protecting your information. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

9. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By mail: 10960 WILSHIRE BLVD., 5TH FLOOR LOS ANGELES, CA 90024